I have set up a rule in Outlook Online to automatically delete emails where the sender address starts with "promotions@". However, I still encounter that spam emails starting with "promotions@" land in the Junk email folder instead of being deleted as intended. I assume, the emails would be classifyed as junk anyway, so the rule seems to not work properly.
Here are the steps I followed in Outlook Online:
- Added a condition: "Sender address includes: promotions@"
- Added an action: "Delete"
Despite the rule being active, it seems to be ineffective for all or most senders. Even if I click the triangle to run the rule immediately, the spam email already in my junk folder does not get deleted (I do not want them moved to junk but deleted permanently).
Could you please help me understand what might be causing this issue and suggest any necessary adjustments to ensure the rule deletes these emails instead of redirecting them to the Junk folder?