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How to Automatically Format a Google Sheet from Google Form data?

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I have a Google Form which is linked to a Google Sheet that is submitting data for warranty exchanges for a client. At the end of each month they download the sheet as an Excel file to enter into their system. They have specific formatting that needs to be followed so I tailored my sheet to reflect that.

I have made an editable copy of the sheet

The issue I am running into is that when the form submissions come in they are not formatted correctly. For example, the phone number needs to be in the format (012)345-6789 but the form submission just comes in like 0123456789.

I also need column A to be brought down sequentially when a new submission comes in, as well as columns P through S to be copied down to the new row created by the form submission.

I also tried to run a script to do this but I don't think I set up the trigger correctly.

Any assistance is very appreciated. Thank you!


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