I hope someone here can help me.I need to calculate the time difference from incoming emails to replies to the emails. So the response time should be determined. For this I need to subtract the weekends that fall between the arrival and response of the emails. In addition, the daily working time (7 am - 3 pm) must be taken into account.
Example:
Arrival of the email: 02/10/2013 3:45 pm
Answering the email: 02/13/2013 10:45 am
Response time: 3:45 hours
Since the email arrived after 3pm, it will not be processed until the next business day. This starts at 7am, so the time is calculated from 7am to 10:45am.
The arrival date is in field B, the arrival time in field C.The response date is in field D and the response time is in field E. The response time is to be output in field F.
Can someone help me with the solution?