In my organization, I've suspended 2 users who have quit.
I'm trying to accomplish 3 things:
- Block them from logging in
- Retain a copy of all of their old emails, in case anything critical is needed
- Forward any new email sent to their addresses to a different email
If I suspend them, it accomplishes the first 2 bullets but then forwarding and aliases don't work ("the alias is in use")
Is there some other way to forward the mail for a suspended account? Or is my best bet simply to change the passwords on the accounts and ensure that any recovery contact info is also reset.
I guess I could also export all of their old email but I'd rather keep it in the Gmail interface.